SV
Shay V
1 reviews | Active since Jul 2019
16 Jul 2019, 19:12
Private banker
Inquired about a private banker about a month ago. Received a response asking for documents which I sent through. Sent follow up emails, still no response.
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
17 Jul 2019, 11:30 Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
Best regards,
Absa's reply17 Jul 2019, 11:30
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
Best regards,
SV
Shay V's updateReviewer Update
17 Jul 2019, 12:03Thanks for the response. Account number is ***. Phone number is ***.
SV
Shay V's update17 Jul 2019, 12:03
Reviewer Update
Thanks for the response. Account number is ***. Phone number is ***.
Absa's replyOfficial
17 Jul 2019, 19:00 Dear Shay, I am Nthabiseng and I will be facilitating your case. Please use the following reference number C-***6. This confirms that an incident has been logged. I will update you on the matter once feedback has been received. My email address is *** or you can reach me on *** if you need any further details.
Best regards,
Absa's reply17 Jul 2019, 19:00
Official
Dear Shay, I am Nthabiseng and I will be facilitating your case. Please use the following reference number C-***6. This confirms that an incident has been logged. I will update you on the matter once feedback has been received. My email address is *** or you can reach me on *** if you need any further details.
Best regards,