Private Bank Client do not get all ABSA Rewards

As a Private Bank client since July 2015 I have not received ABSA Rewards on my cheque or my credit card accounts. I only received a portion of rewards for my Sasol transactions. When I queried it they came up with an excuse that my rewards TIER is 3 not 5. As a Private Bank client and my products I am on a TIER5. ABSA rewards came back and said I was downgraded due to my salary not going into my ABSA cheque account?!

If it wasn't going into that account, it means I haven't been paid for 3 months and I think I would have noticed it. Then the excuse of R85 000 must be deposited monthly. Where does this come from?!

ABSA change the rules to fit themselves. Why swipe your cards if you do not get paid rewards?!

Its now been over a month and still no rewards paid. Very sad and their billboards and adverti*****ts are untrue.

ABSA still have to tell me why I am excluded from rewards but this seriously now needs to be escalated to the Banking Services Ombudsman.

My Private Banker can not even get this sorted out! R1000 penalty for ABSA here I come!