privacy information policy

Item: Absa
Rating: 1
Author: MARIA N

I received email to rate the service at absa verrening and i responded to the email that i never visited the branch in September. on the 04.11.20 I made follow email regarding the feedback. Still today I did not received feedback who was in my account or on my profile. I am going to sue regarding this it means our information is not safe.

Helpful (0)

Replies (2)

Absa's replyOfficial

16 Nov 2020, 14:22

Dear Maria, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***6 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd

Best regards,

Absa's reply16 Nov 2020, 14:22

Official

Best regards,

Absa's replyOfficial

16 Nov 2020, 14:23

Best regards,

Absa's reply16 Nov 2020, 14:23

Official

Best regards,