Pricing - but it was your own ABSA ATM
The 2021 Pricing Guide shows that for your monthly fee of R109 you get free ABSA ATM withdrawals up to R4500. I drew cash three times , from the ABSA ATM at Monte Casino, all under R4500 collectively and individually, and I was charged for all 3 withdrawals. How so?
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Absa's replyOfficial
05 May 2021, 08:18Dear Renee Handley Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***0 Kind regards,Rezona Louw Group Customer Care
Absa's reply05 May 2021, 08:18
Official
Dear Renee Handley Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***0 Kind regards,Rezona Louw Group Customer Care