JS
Joe S

1 reviews | Active since Oct 2017

02 Oct 2017, 19:46

Pretty in pink

I'm a 40 year old tall and well built man with a beard and drive a 4x4 and a large motorbike. This year virgin sent me a bright pink credit card. When I called them about it they said they ran out of stock on black cards, but they would send a new black card ASAP. I've waited over a month and my black card has expired and now I am forced to use this pink card.

Everywhere I go, people look at me funny when I give them this pink card. It's a card for little girls. It's embarrassing. Please send me a new black card now, I can't carry on like this, people laughing at me already.

0
Replies (3)
Absa
Absa's reply13 Nov 2017, 10:48
Official

Hi there

Our sincere apologies for the delay in response.

We had technical difficulties and could not respond.

Please note that we will be in touch soonest.

Regards

The Virgin Money Team

Best regards,

JS
Joe S's update17 Nov 2017, 15:39
Reviewer Update
Thank you for responding and sending a new card.
Absa
Absa's reply17 Nov 2017, 15:47
Official

Hi there raffael-rueckert

It was our utmost pleasure.

Hope you enjoy the new coloured card.

Regards

The Virgin Money Team

Best regards,