1 reviews | Active since Apr 2013
!!!Prepaid Electricity!!! Leaving Absa for good
<p>I bought Pre Paid Electricity from an Absa ATM (Unipin) on the 8th of June. The transaction went through on my banking, I got the notification of the withdrawl from my account BUT NO SLIP PRINTED!!!! So I don't have a voucher so I can't redeem my electricity!!!!!! I have been on the phone between Absa and Unipin since yesterday with no resolution!!!!!!!! Absa keeps blaming Unipin and the keep blaming Absa. I have spent hours and God only knows how much airtime on phoning back and forth between the 2. The last time I phoned Absa and asked to be put through to the relevant department, the operator said you're going through, dropped the call and had an sms sent to me to activate my cellphone banking??????? I have been a loyal Absa client since the age of 13!!! I have financed all my cars through them. My first account ever was with Absa and this is how I get treated??? I will most definitely be moving to FNB!!!!!! If this is how they treat a client of 15 years, I do not want to know how new ones are treated!!! Another day has gone by now...how many more before this is resolved. I can hardly be the 1st person ever this has happened to. I am so disappointed and frustrated and will never in my life again touch anything related to ABSA.</p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
