CJ
Corli J

1 reviews | Active since Oct 2009

29 Feb 2016, 13:11

Prepaid airtime won't go through

I have been fighting with Cell C for 3 months now because I can't load prepaid airtime via internet banking.<br> I have been told that the problem lies with Absa. I can't find a number on Absa's website for internet banking queries. I also can't phone the bank because Cell C charges exorbitant amounts to phone TOLL FREE NUMBERS.<br> <br> Absa please phone me back and help me. I have lost a lot of money on airtime that hasn't gone through and Cell C keep on telling me that the problem lies with the bank.

0
Replies (1)
Absa
Absa's reply01 Mar 2016, 10:53
Official
Hello CorliJou,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd