HS
Hardus S

1 reviews | Active since May 2018

04 May 2018, 01:30

Premium banking credit card

I app**** for a premium banking credit card which was approved for R85K. After waiting 2 weeks i got my card. When going into the branch to put a pin on my card they said that the card was not activated so i phoned credit card devision and they said they are on it! Then a lady at the branch phoned them aswell and they said there is a problem and they blocked my account... now after almost 2 months i am still waiting for them to sort this problem out???

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Replies (1)
Absa
Absa's reply04 May 2018, 23:04
Official

Dear Client

Thank you for bringing this matter to our attention. This matter has been forwarded to Ombudsman for Banking with case reference number *** , which means from our side we cannot overrule OBS decision.

Kindly follow up with them.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd