Premium Banking Absa *******

Attempting to get an overdraft is like pulling teeth. Submitted application online..emailed documents to 3 different emails as first 2 emails were incorrect. Trying to phone and follow up on application and get spoken to by a rude consultant. Went into bank to try and sort it out and they want more documents...I’ve been banking with Absa since I opened an account and salaries get deposited into account. Never ending battle. If this is ‘premium banking’ I would hate to see normal banking. Closing absa accounts and will not recommend Absa to anyone