1 reviews | Active since Jun 2015
Pre Paid Electricity
<p>I purchased Electricity from the online banking account.</p> <p>The money has left my account but I never recieved the pin to enter into the meter.</p> <p>I have the help line phoned numerous times and have still not recieved the pin.</p> <p>I also emailed the helpdesk and am yet to recieve an answer.</p>
Dear Michael Bates
Thank you for bringing this matter to our attention.
The Token can be retrieved/resent on AOL under the Payments tab>>Purchase prepaid>> Manage Beneficiaries>> Prepaid Service drop down (Select Electricity)>>Select the Beneficiary and Select Resend NOP under actions.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Michael Bates
Thank you for bringing this matter to our attention.
The Token can be retrieved/resent on AOL under the Payments tab>>Purchase prepaid>> Manage Beneficiaries>> Prepaid Service drop down (Select Electricity)>>Select the Beneficiary and Select Resend NOP under actions.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd