Potential private client lose due to joke service

Been calling ABSA's 'private' banking line since 10am to speak to a consultant to move over from FNB private wealth.

However 5 and a half hours later it is literally impossible to get ahold of a single human being to even chat to about the process. Imagine I had a problem with my account, at least in this case when I phone my FNB private banker I actually get assistance.

Unlucky ABSA, it seems that you are even worse than FNB. It's funny because ABSA calls me all the time to switch banks, and when I want too, they show their true colours. Which is insane considering how useless FNB is which is the exact reason I am trying to move away from them, you've taken my breathe away with the level of incompetence shown, you cannot even answer a phone call.

Private client lost, good job.