1 reviews | Active since Apr 2014
Possibly the most backward bank in the world. They just cost me a lovely car. Bunch of *********** idiots.
I have internet banking and made an online payment to a new beneficiary. You cannot use ABSA's internet banking without their useless APP being activated. So one would assume that using internet banking together with the APP gives fantastic security. So my online limit for payments is R200 000. I loaded a new beneficiary from whom I am trying to buy a car. I had to make the payment tonight. Via the "incredible security" of the APP and internet banking I loaded the new beneficiary and then proceeded to make payment of R180 000. ABSA and their fantastically **** systems decided that this was a "suspicious" transaction so they blocked it. I was then given a message to call : ***. I did this and was told they can't help me because I need to speak to internet banking. Got transferred to internet banking who said I have to go back to *****. Went back to ***** and again told I need to speak to internet banking. Then got told that internet banking staff have now gone home and only they can help me tomorrow. Bunch of *********** fools have cost me a lovely car which I had to pay for by tonight. Thank GOD for real banks like Capitec and Nedbank.
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
