TL
Thato L

1 reviews | Active since Dec 2010

01 Mar 2018, 14:07

Positive Feedback on Home Loan Application from Absa

I complained about the slow response I got from Absa as an employee after applying for a Home Loan; but I can safely say tha Mokhadi Kgagamedi and Lolita Allie together with Sam were able to fast track and keep me posted every step of the way to a point that my Bond was granted.

I am on top of the world for the great service received in concluding my process.

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Replies (2)
Absa
Absa's reply01 Mar 2018, 17:48
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply02 Mar 2018, 09:35
Official

Dear Customer

Thank you for bringing this matter to our attention. This compliment will be submitted to the staff members managers.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd