SE
Sam E

1 reviews | Active since May 2024

15 May 2024, 00:20

Positive experience throughout 10+ years as a customer

I've usually had a positive experience dealing with Absa over the last 10+ years. I prefer their banking app to some of their competitors, and I like that inter-account transfers are instant unlike some other banks. They have been helpful to resolve any issues and I've never waited too long in a branch. My only criticism is that they call me relentlessly to try upgrade my products, after telling them time and time again to remove my number from their sales/marketing list. Overall I'm happy with the service received.

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Replies (1)
Absa
Absa's reply15 May 2024, 08:52
Official
Dear Sam
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. RegardsPravesh BejayCustomer Value Management