BM
Bongeka M
1 reviews | Active since Jan 2020
09 Mar 2021, 21:06
POS international purchase
I just want to know how you charge international online purchases?I obviously paid the company that i was purchasing from then got charged the exact same amount again.So i paid twice.This happens with netflix and Spotify as well.I've enquired about this and i was told that they will reverse or block the transaction.It is labelled as POS international transaction. Please clarify what this is...I was charged +-R940 twice.
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Absa's replyOfficial
10 Mar 2021, 08:35Dear Bongeka Mnguni Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***5 Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply10 Mar 2021, 08:35
Official
Dear Bongeka Mnguni Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***5 Kind regards,Rezona Louw Group Customer Care
Best regards,