GH
Gary H

1 reviews | Active since Jul 2015

22 Nov 2023, 08:08

POPI violation

ABSA in violation of Popi act didn't verify who they were speaking to when my twin brother answered call and discussed private information with him

0
Replies (6)
GH
Gary H's update23 Nov 2023, 23:40
Reviewer Update
***
My address ,means of payment ,financial arrears

Absa
Absa's reply24 Nov 2023, 09:16
Official
Dear Gary

Thank you.

We have now responded and sent the update to the email address that we have on our system.

Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
GH
Gary H's update24 Nov 2023, 09:35
Reviewer Update
They phone this morning again like clockwork ,again they don't know who they are speaking to,they just change things on the system on what the person on the otherside tells them.you would think they listen to recorders ,they are so proud to tell you.Go figure.

Absa
Absa's reply24 Nov 2023, 09:41
Official
Dear Gary

We will investigate the matter.
GH
Gary H's update24 Nov 2023, 10:02
Reviewer Update
Thanks,but do these ever get resolved
I awate my next call tomorrow
GH
Gary H's update24 Nov 2023, 10:03
Reviewer Update
These never get resolved