1 reviews | Active since Apr 2017

22 Apr 2017, 14:11

Pop a balloon competition - Voucher

<p>I entered the above mentioned competition and won a R1000 woodies voucher that declined when I tried to use in. A second voucher was sent after 2 months of calling, emailing etc etc etc...THAT ALSO DECIDED. </p> <p> </p> <p>I am now one unhappy Virgin Money Client.</p> <p>Absolutely pathetic!!!!!!!!!!!!!</p> <p> </p> <p>Jenny George</p> <p> </p>

0
Replies (2)
Absa
Absa's reply24 Apr 2017, 12:43
Official

Hi Jenny,

We are really sorry for the lack of assistance and drama that you have had in regards to your pop a balloon voucher.

We have sent a new voucher as well as an additional voucher to apologise for all the inconvenience you have experienced and as a way of saying how sorry we are.

Please keep us posted and let us know if we can assist further.

Regards

The Virgin Money Team

Absa
Absa's reply24 Apr 2017, 12:43
Official

Hi Jenny,

We are really sorry for the lack of assistance and drama that you have had in regards to your pop a balloon voucher.

We have sent a new voucher as well as an additional voucher to apologise for all the inconvenience you have experienced and as a way of saying how sorry we are.

Please keep us posted and let us know if we can assist further.

Regards

The Virgin Money Team