##PoorServiceAbsaVehicleDepartment

I'm so disappointed with Absa services more especially (Vehicle department).I've had an accident in 09th June 2024 and after that I've been talking to them to come and assess the car and they only came in November, following that I kept on doing follow ups till they closed in December 2024. Now (January 2025) I got a call from some lady asking me about the car and to inform that my Vehicle account is owing and in arrears. Meanwhile they couldn't give me a detailed feedback nor a concensus...only to find out everyone that I was in communication with regarding the car accident last year, didn't submit paperwork of all the process now they wanna make it my fault... After such a long time, nothing was processed and it was their responsibility to update the car status and to speed up the process. What a poor service from Absa! #PoorServiceAbsaVehicleDepartment