Poor workmanship and no feedback from ABSA

I wait now 2 months for your contractor Maro Project and 1 month for ABSA to responded to mail and come and fix their poor workmanship I did send Emails to Nkosi, Gugulethu and Crowe, Vanessa from ABSA, Photos of the poor workmanship was attached to the mail. It was also note on the rating form during sign off time.