poor unsatisfying results from absa

they took my entire salary without my permission for a credit card that I have with them. no communication about the debit not even an sms confirming the amount was take from the savings account. I called absa credit card as well as brooks and luyts attorneys and till date no one got back to me regarding this. no protocol was followed and if I don't get assisted I will take this to the NCR as well as the Ombudsman. surely things could have been done right by communicating before debiting my account.... I am very unhappy I spent 60 rand in airtime trying to sort thing out and still no resolution. I will not recommend anyone to trust absa as they just go into a persons account and debit without informing the person. poor service from call centre when I asked to talk to a manager they said they cant put me through I need to call back. I just started working after not working for a year and they debited all the money that was in my account . how does a person live if they do things like this..... I want my money back and I want to make proper payment arrangements. my contact ********** 804