POOR, ********* AND UNPROFESSIONAL SERVICE

ABSA BANK RIVONIA BRANCH (27 Autumn St, Rivonia, Johannesburg, 2000)

I would not even give them a star!!!

First, when I walked into the consultant's office, her office smelled absolutely awful of food. She was almost lying on her 7th spine, she was terribly unfriendly and not at all happy to greet me.

Secondly, I apply for my student loan because I do not have the funds to pay in the registration fee in the first place. The consultant humiliated me and said she would not be able to help me because I have to show her certain documents which I did, though I showed her that I had been at the same university for 5 years.

It was the most humiliating situation any bank had ever put me in. They insulted me in ways which I'm ashamed of.

This is terrible service and that for being a client over 24 odd years at ABSA.

Absolutely unprofessional, humiliating and pathetic I actually can't believe what kind of service was provided there.