1 reviews | Active since Jul 2017

03 May 2018, 13:28

Poor turnaround time Again at Absa Rosebank

Always waiting at least 40 minutes st customer queries??? Rosebank branch. Only 2 clerks. People coming in lunch time which is surely peak time! Why not accommodating customers accordingly. Paying bank charges for? Turnaround time at this branch is clearly not a performance standard.

0
Replies (1)
Absa
Absa's reply04 May 2018, 09:49
Official

Dear Ankia Van Rooyen

Thank you for bringing this matter to our attention.

We sincerely apologise on any inconvenience caused.

Kindly provide our office with a id number or account number to ensure effective investigation and feedback

Daphne Le Grange

Group Customer Care

Absa Bank Ltd