Poor Turnaround Time

Item: Absa
Rating: 3
Author: John M

Good day,

Please I did an application online & submitted documents.

Today, I was requested to send more documentation, and still have closed my application?

What is you turnaround time?

Please assist urgently.

Regards, John

Helpful (0)

Replies (2)

Absa's replyOfficial

20 Apr 2023, 13:03

Dear John Mottie

Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5 Kind regards,Group Customer CareMarvellus Chauke

Absa's reply20 Apr 2023, 13:03

Official

John M's updateReviewer Update

20 Apr 2023, 13:05

Thanks, will appreciate a speedy feedback on this.

Regards,
J

John M's update20 Apr 2023, 13:05

Reviewer Update

Thanks, will appreciate a speedy feedback on this.

Regards,
J