DS
Dawie S
1 reviews | Active since Dec 2019
31 Dec 2021, 14:31
Poor sevice for ABSA BANK
My credit record is very good i have app**** for finance on a vehicle of R140 000 rand and was approved but when i wanted to collect the vehicle i was rejected all of a suden how does that work. I have enough money in my absa account i am not a happy customer and will move to another bank.
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Replies (1)
Absa's replyOfficial
31 Dec 2021, 17:57Dear MR DA VAN SCHALKWYK
Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us.
Your complaint reference number is C-***6.
Kind Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us.
Your complaint reference number is C-***6.
Kind Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Best regards,
Absa's reply31 Dec 2021, 17:57
Official
Dear MR DA VAN SCHALKWYK
Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us.
Your complaint reference number is C-***6.
Kind Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us.
Your complaint reference number is C-***6.
Kind Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Best regards,