MF
Michael F

1 reviews | Active since Jul 2020

23 Oct 2024, 14:26

Poor Services

Receiving daily calls about a Cheque account payments

This cheque account was opened but ABSA cannot provide me with a cars to use on this account. This account is thus useless to me. When I enquire about why I have to pay the fee on thia account no one wants to help on this. It is just stated that the fee must be paid

I dont understand why I must lay for something that I cannot use or pay for something that is no benefit to me. So I hope by posting this review someone will contact me and sort this out. Otherwise I can close all of my accounts with ABSA Due to poor customer service

0
Replies (1)
Absa
Absa's reply23 Oct 2024, 14:47
Official
Dear Michael Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. Regards Pravesh BejayCustomer Value Management