Poor services

I moved from absa Idirect to activate due to activate offering me a cheaper car insurance quote. Biggest mistake of my life. It's only been a month but the service is so pathetic. I captured all my required information but my policy documents are incorrect, I've called 4 times to the call center and they just say it's been escalated to IT, my policy documents remain wrong I had the telematics installed , thr tracker hasn't been linked to my policy and therefore I can't see anything on my app. So I don't even know if the panic button and tracker are working but I paid a fee for this . Then I received a document with the vehicle inspection even that was wrong. This document showed the vehicle has 45000+ km on it when at the time in inspection it only had 3000+km It's actually so pathetic to think that the staff would repeatly make mistakes that staff member simply don't care about the impact these mistakes will have on me as a client should a claim arise. We all know insurance companies find every reason in the book not to pay out claims even though its us clients that repeatly have to call and follow up and staff members just don't help they don't assist they just don't care !!! And we clients just have to keep paying for poor and pathetic services