Poor service, zero feedback, no care attitude

After 3 requests to assist with my banking profile no one from Absa has made contact. My Home loan is not linked on my banking profile along with all my other accounts. A follow up call or email will be rather nice. Secondly after numerous attempts and calls no one at Absa can assist with my accounts to be used as contact less payment (NFC). The answer I received is that it was a technical issue and they are working on it. This was 4 months ago. Not my debit card nor my credit card works with apple pay, samsung or google pay.