AS
Aletta S

1 reviews | Active since May 2020

03 Nov 2020, 13:10

Poor service Worst Bank Ever to use

Once again ABSA SEND A RESPONSE DALY MUST HANDLE IT. DALY IS RUDE HARASSING CLIENTS SEND WRONG DETAILS FROM OTHER CLIENTS TO ME....GHANA AND THE REST OF AFRICA PEOPLE NEED TO NE WARNED ABSA IS USELESS AND NOT HELPFUL AT ALL. I WAS RETRENCH LEGIT HOWEVER BECAUSE ITS A FOREIGN COUNTRY AND COMPANY THEY ACCUSED ME OF LODGING A ********** CLAIM AS THE COMPANY ACCORDING TO ABSA DOES NOT EXCIST DOESNT MATTER IF I SEND PROOF OF MY PASSPORT WITH MY WORK PERMIT THEY STILL DO NOT ACKNOWLEDGE IT. NOR THAT I AM WITHOIT WORK I ALWAYS THOUGHT ABSA HAVE SOME HUMANITY IN THEM WHAT A RUDE AWAKENING

RATHER GO TO NEDBANK AND FNB WHO WILL DO ANYTHING WITHIN THEIR POWER TO HELP PEOPLE IN THIS SITUATION

0
Replies (1)
Absa
Absa's reply03 Nov 2020, 15:39
Official
Dear Aletta, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***9. I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information.   Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd