Poor service, will never take any products from them ever again

<p>Two weeks back I phoned Absa Idirect to review my policy. I was told by a junior consultant that a senior consultant will get back to me nothing happened. On Friday 12/05/2017 I phoned them again and to be told the same that the senior consultants are in a meeting, the time was about 15:30. This can't be right am paying premiums every month end now you fail to give me a proper service what will happen if I have to claim. I need to cross the border soon. </p>