TJ
Talmage J
1 reviews | Active since Mar 2020
20 Jul 2021, 18:52
Poor service un competent help
After numetous calls for help,AVAF has placed me on ITC due to there un competency.Grace was awarded during covid,after grace they re drbited I have been placed on ITC as a poir Payer,they have ruined my financial status and life. They noe want me to sign for additional vost and contract extention ,due to there un competent personel I am moving my accounts and will never recomend anyone to yse them Shame on you ABSA . Dont call me with addional cost ,if you not aware whats going on in your drpartment I will share my experience on all ledia platforms . Untill ly case is dolved positively towards my name
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Absa's replyOfficial
21 Jul 2021, 09:59Dear Talmage Jordaan
Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***4.
Kind Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***4.
Kind Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Absa's reply21 Jul 2021, 09:59
Official
Dear Talmage Jordaan
Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***4.
Kind Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***4.
Kind Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care