POOR SERVICE RECEIVED !!!

I have changed my house insurance from ABSA to another Insurer. We had to follow procedures and comply with standard agreements that ABSA required before allowing for the change.<br> We did everything and ABSA came back and said it was approved.<br> I have emailed the HOC Vetting department numerous times and even receive read receipts but to date have had absolutely no response from them.<br> I started paying the new Insurer as from this month and ABSA decided to still deduct the amount for themselves after approving the cancellation.<br> so if you want to be ignored continuously and want money taken from you as they please, do me a favour and go deal with ABSA.... <br> <br> SHOCKING SERVICE to say the least!!!!!