1 reviews | Active since Nov 2026
Poor service practices and accountability
Seems I'm not alone with this issue. I have been recently double charged with regards to valid spending at spar and transaction fees, received one refund as it appears it is known buy ABSA but then the same amount was deducted that was refunded. Very confused and contacting your *** appears to be a dead end.
Thank you for bringing this matter to our attention. Please accept our sincere apologies for the inconvenience and concern caused. A dedicated Service Recovery Specialist will carefully review the details of your case and will contact you via telephone or email to provide your case reference number, their direct contact details, and an indication of the expected timeline for feedback and resolution. We remain committed to resolving this matter as quickly and effectively as possible.
Thank you for bringing this matter to our attention. Please accept our sincere apologies for the inconvenience and concern caused. A dedicated Service Recovery Specialist will carefully review the details of your case and will contact you via telephone or email to provide your case reference number, their direct contact details, and an indication of the expected timeline for feedback and resolution. We remain committed to resolving this matter as quickly and effectively as possible.