JN
JOSEPH N
1 reviews | Active since Feb 2012
10 Nov 2020, 06:06
Poor Service Overall
I still have a credit card that is active on my credit report and it's up to date and paid up. I have requested ABSA BANK for a replacement credit card and it has been more than 1 week. I was told to email the legal department which I did and yet still no response As a well-known bank ABSA would need to compensate me for the not contacting me for a replacement credit card.
My reference number is _00D1r1GluM._5005J787eU:ref C-***3
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
10 Nov 2020, 10:47Dear Joseph, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***8 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply10 Nov 2020, 10:47
Official
Dear Joseph, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***8 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd