Poor service or no service at all due to ABSA staff

I'm finally giving up on trying to get any sort of insurance with ABSA because wow it looks like they don't want my business. Years I ago I took insurance with them and the money was deducted but when I had an issue their system did not recognize me then I closed it,poor service. Yesterday the 21 of Feb 2022 I left my details on thier web side for a call and they called me today the 22th but to my surprise the guy who called sounded irritated with the insurance I wanted to take which is home content and he asked me to hold,hardly 5 seconds of holding the line was disconnected and he never called me back to this time and the call happend before 10am but no call back. Twice I have been disappointed by you guys its clear my services are not needed.