LA
Lisa A
1 reviews | Active since Nov 2010
05 Sept 2023, 12:11
Poor service, no response.
So disappointed in your lack of service. I complained about a failed voucher on the 28th August. I had to call after as no response to mail. I provided you with all the details, still no response. What am I doing with a company that has no care for their clients??? reference no C-***9
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Absa's replyOfficial
05 Sept 2023, 13:36Dear Lisa Alves Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***7. Kind regards,Group Customer CareRezona Louw
Absa's reply05 Sept 2023, 13:36
Official
Dear Lisa Alves Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***7. Kind regards,Group Customer CareRezona Louw