AA
AM A
1 reviews | Active since Feb 2011
23 Aug 2024, 13:02
Poor service levels
For the past week I have emailed Premium banking, followed by the ***** department and this morning the Complaints department, but my mails are blocked. What on earth is happening at ABSA?
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Absa's replyOfficial
23 Aug 2024, 16:43Dear AM A
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***0.
Kind regards,
Vanessa Crowe
Group Customer Care
Absa's reply23 Aug 2024, 16:43
Official
Dear AM A
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***0.
Kind regards,
Vanessa Crowe
Group Customer Care