MM
Magdeline M

1 reviews | Active since Nov 2011

20 Dec 2018, 12:51

Poor service in Silverton Branch.

Absa Silverton branch. They ignore clients when chatting with their friends on the phone. When we call for services they tell us to come to the branch but when we get here we wait for ever while they are busy chatting on the phone with their friends. Both the consultants and the reception lady. Such a poor service.

0
Replies (1)
Absa
Absa's reply21 Dec 2018, 09:33
Official
Dear Customer
 
 Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.
 
 Kind regards
 Claudette Lewis
 Group Customer Care
 Absa Bank Ltd