Poor service from TWO branches!!!

<p>I recently visited the Absa bank in Dreyer Street Claremont. I asked the woman at the little desk near the entrance where I go to FICA my account, she directed me to the Enquires line. I went there and I waited ......for over 10 minutes. When i finally went to a consultant, she tells me 'Oh did the hostess not tell you that we are off line?" In all the time I had been waiting, I did not see a single hostess or whatever, so I said no. I asked why the lady at the front didn't tell me this....Oh maybe she didn't know. Seriously, Absa?</p> <p>Then, the following day I went to the little branch in Adderley Street. I was the first person helped, but there were peopel who came into the bank after me and left before me. The guy was working so slowly. When i asked him to please speed it up because I can't be late for work, he said I needed to be patient. How does it take more than 10 minutes to FICA and account? I was nearly late for work and very nearly lost an hour's pay. </p> <p>I am very glad that all I have with Absa is a Unit Trust account. Imagine what I'd have to deal with if they were my fulltime service provider? No, thank you.</p>