POOR SERVICE FROM ASBA BEDFORDCENTRE

WAITED IN A QUE FOR MORE THAN 30MIN ONLY TO WAIT FOR ANOTHER 1H30M NOT TO BE HELPED.<br> THE LADY IN CLIENTSERVICES ..CONSULTANT.... DID NOT KNOW THE SYSTEM... AND KEPT ON PHONING WHILE I HAD TO STAND AND WAIT FOR A CARD RENEWAL... WELL I NEVER GOT THE CARD RENEWAL AND ASKED MY CARD BACK AND SAID: USELESS SERVICE AND I WILL LAY A COMPLAINT! IS THIS OUR NEW SA???? NO ONE CARES!!!!