Poor service from absa vehicle and asset finance centre

A received a serious lack of service from ABSA vehicle and asset finance centre and would recomend everyone from not making use of their service. After applying for vehicle finance online I received a email from Karabo Sebothoma on 12 December 2018 requesting some documentation. I emailed Mrs Sebothoma with all the documentation she required the same day. After numerous calls on Thursday Mrs Sebothoma could still not give me a answer if my financing was approved. After hearing nothing from Mrs Sebothoma I called her again on Friday, she then confirmed that she will call me back with a answer before they close at 17:30. This ofco**** did not happen. On Saturday morning I phoned again, Mrs Sebothoma was not at work. Saturday afternoon I called again, and spoke to Stacia Davids who then informed me that they required additional documentation, which I then emailed the same day. Its now Teusday 18 December (6 days later) and still no one has informed me that my financing was approved or declined..... This was a nightmare dealing with these *********** people. The fact of the matter to me is that they should phone their clients to inform them of any process, instead of the client phoning numerous times to follow up. In the past 6 days no one has returned any of my calls.