POOR SERVICE FROM ABSA (MIDRAND BRANCH)

POOR SERVICE FROM ABSA (MIDRAND BRANCH)

Today i went to settle my ABSA loan account during lunch at work. i had to queue for a settlement amount in their customer service department whereby other workers were reading magazines on the floor in-front of clients one of the male consultants who was assisting me was annoyed in answering my questions and whilst i was interacting with him he was on WhatsApp on his personal phone. 2. On the tellers queue as we were waiting we had to listen and wait for an employee as she was engaging with another client and she was being shown the client's children from the client's phone whilst we wait. I left the queue advised the teller that "this is now a consultation and there's only 3 of them on PAYDAY it's time consuming can she not speed up the process" she rudely rep**** "AND THEN" with such cheekiness.