Poor service from Absa Home Affairs in Greenacres Port Elizabeth

The service at home affairs at Absa Greenacres in PE is non existent and at best extremely poor. I understand that's is an add on service that Absa provides but man are they poor. The home affairs person at the branch was not helpful at all. The e home affairs website is not user friendly at all and there is no one at the branch who is willing to help customers navigate the system. If they had a help desk or if the home affairs person was helpful things could have worked better. I stood there in the corridor for 2 hours battling to register and for an appointment to see the home affairs person. Why do I require an appointment if there is no one in the branch for home affairs. Poor poor poor service Absa Greenacres and home affairs.