Poor service from Absa ***** department.

I am currently not happy with the service that i am receiving from Absa bank ***** department. My account was stopped on the 14th of march and they requested documents and affidavit from myself to remove the stop on my account. Furthermore i had the same challenge with Capitec Bank however they were able to assist me with the documents that i emailed. Yet with Absa its a different story. I am being sent from pillar to post and all my funds are in my absa account the biggest inconvenience is that my salary was also paid into the that same account. I am unable to pay rent or pay my debts and with the 21days lockdown its going to be even worse for me to survive. How is that Capitec Bank was able to assist me yet my bank that i transact the most on Absa bank is unable to assist.

Regards Chris Mphela