Poor service from ABSA FICA Department

My business account has been blocked by ABSA's FICA department virtually every month since September last year despite providing the Rosebank Mall branch on several occasions with the documentation that is required by FICA. While the person at The Mall has done everything she can to assist me, my account continues to be blocked. I continually have to phone ABSA to ask them to unblock the account. There is no number to phone ABSA's FICA Department, and no way to get hold of them so how can this problem then be sorted out.<br> <br> This is extremely bad service from ABSA and I am thinking of moving my accounts to another bank because of this poor service. Shame on you ABSA. I've been a client with you since 1983!!!