MB
Marco B

1 reviews | Active since Apr 2020

11 May 2022, 14:58

Poor Service from ABSA

The poorest of poorest service one can image to receive from as bank is at the ABSA Branch in Montana Pretoria. Their business bankers are totally useless and more so their manager. They are never available at their offices not do they answer a telephone call or reply to an e-mail. Why handing our business cards to customers if you are unreachable on all forms of communication? Who ever else has a business bank account with ABSA and is managed at the ABSA Montana branch in Pretoria, please close that account and move to any other bank otherwise you might also fall victim to their poor service delivery in the near future.

0
Replies (3)
Absa
Absa's reply11 May 2022, 15:42
Official
Dear Marco
  
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***7. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
  
RegardsPravesh BejayGroup Customer Care
MB
Marco B's update11 May 2022, 16:05
Reviewer Update
Hi Pravesh, I rep**** to your e-mail as indicated above. I trust that this will be addressed as a matter of urgency or we will have this discussion on HelloPeter until this is resolved.
Absa
Absa's reply12 May 2022, 09:36
Official
Dear Marco

We have received your email and currently investigating your complaint. We will revert soonest.

RegardsPravesh BejayGroup Customer Care