Poor service from ABSA!!!

Poor service from ABSA!!! I paid up to date my ABSA credit card but I still had judgement for ABSA.I then called ABSA and was asked to email the payment documents including document from Transunion. I received emails from different people at ABSA requesting me to send the documents which I submitted daily . I then went to the branch for assistance at their Greenstone branch guess what!!! they gave me a number to call after waiting at the bank for an hour which I did and still was sent from pillar to post. The emails still continue and I still send . Today is the 13th of December 2021 I am still struggling with ABSA. People ABSA bank is a mess!!!