Poor service from Absa bank

Item: Absa
Rating: 1
Author: Martha M

My name is Modiba MM, ID no *** and I am so angry at the poor service I am getting from Absa bank. Can Absa bank please refund me my money. I am very angry because they promised to refund me within 48hrs and it seems they have **** to me. Bayport paid up my personal loan on the 31st and the money was more than my settlement amount as I have requested for the settlement before they paid up. Absa must must please refund me and I think i will no longer do business with them as they are not reliable...

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Replies (1)

Absa's replyOfficial

06 Feb 2020, 11:31

Dear Martha

Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback via email or making contact with you telephonically.

Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management

Absa's reply06 Feb 2020, 11:31

Official