MJ
Michelle J
1 reviews | Active since May 2019
30 May 2019, 10:00
Poor service from Absa Bank
Lodged a complaint with Absa 2 months ago. Still no follow up or resolution. Waited 2months to get documents from vehicle finance department (which I still have not received), then lodged the complaint. Neither my original request nor the complaint have been attended to never mind resolved. Totally unacceptable service
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Replies (2)
Absa's replyOfficial
30 May 2019, 20:08Hi Michelle,
Thank you for your posting. I am Basani Hlungwane and will be facilitating your matter. Please see email sent to your mailbox. Thanks.
Thank you for your posting. I am Basani Hlungwane and will be facilitating your matter. Please see email sent to your mailbox. Thanks.
Absa's reply30 May 2019, 20:08
Official
Hi Michelle,
Thank you for your posting. I am Basani Hlungwane and will be facilitating your matter. Please see email sent to your mailbox. Thanks.
Thank you for your posting. I am Basani Hlungwane and will be facilitating your matter. Please see email sent to your mailbox. Thanks.
Absa's replyOfficial
31 May 2019, 08:41Hi Michelle,
Thank you so much for the information provided. Please note your case reference number C-***3. We will be in touch within the next 2 business days. Thanks.
Thank you so much for the information provided. Please note your case reference number C-***3. We will be in touch within the next 2 business days. Thanks.
Absa's reply31 May 2019, 08:41
Official
Hi Michelle,
Thank you so much for the information provided. Please note your case reference number C-***3. We will be in touch within the next 2 business days. Thanks.
Thank you so much for the information provided. Please note your case reference number C-***3. We will be in touch within the next 2 business days. Thanks.