1 reviews | Active since Sept 2018
Poor service from Absa Bank
I called the absa bank call centre as i received sms regarding an unauthorised debit order. I called the call centre to block that company and i was informed that i needed to go to the bank. Went to the bank and i was told that i needed to wait for the debit order to go through 1st then reverse the debit order. Am not happy about the service from absa as this is not the 1st time and the consultant told me to change my account. Why must i be invonvenienced?
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. Also provide us with the debit order details to investigate further.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. Also provide us with the debit order details to investigate further.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd