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bernard A
1 reviews | Active since May 2015
01 Jul 2021, 12:35
Poor service from Absa
Absa deducted deducted twice my homeloan from my bank account. I have been completing email for security reasons but still i have not received my money. I now have to tell my son that i am still waiting for Absa to refund me.
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Absa's replyOfficial
01 Jul 2021, 16:26Dear bernard abeln Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***4 Kind regards,Rezona Louw Group Customer Care
Absa's reply01 Jul 2021, 16:26
Official
Dear bernard abeln Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***4 Kind regards,Rezona Louw Group Customer Care